Frequently Asked Questions

Standard delivery takes 3-5 business days for metro cities and 5-7 business days for other locations. Express delivery (1-2 days) is available for select pincodes at an additional charge.

Yes! We offer free shipping on all orders above ₹2,000. For orders below ₹2,000, a flat shipping fee of ₹99 is applicable.

Yes, we deliver to 500+ cities across India through our logistics partners including Delhivery, BlueDart, and DTDC.

Absolutely! Once your order is shipped, you will receive a tracking number via SMS and email. You can also track your order on our Track Order page.

Yes, all our courier bags meet the packaging requirements of Flipkart, Amazon, Myntra, and Meesho. We regularly update our products to match changing marketplace guidelines.

Our standard courier bags are 50-60 microns for transparent and 55-65 microns for opaque bags. Bubble-lined bags are 70+ microns. All meet marketplace minimum requirements.

Yes! We offer custom printing for bulk orders (minimum 5,000 pieces). Contact our sales team via the Bulk Order form for custom branding options and pricing.

It depends on your product. For small items like accessories, 6×8" works. For clothing, 10×12" or 12×15" is ideal. For bulky items, go with 16×20" or larger. Feel free to order sample packs to test.

We accept UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, MasterCard, RuPay), Net Banking from all major Indian banks, and Bank Transfer for bulk orders.

Yes, we provide proper GST invoices on every order. If you need a GST invoice for your business, simply enter your GSTIN during checkout. You can claim input tax credit on all packaging expenses.

There is no minimum order quantity! You can order as few as 1 piece. However, we offer significant bulk discounts starting from quantities as low as 50-100 pieces.

Orders can be cancelled within 2 hours of placing them, provided they have not been dispatched yet. Contact our support team immediately if you need to cancel.

We offer a 7-day hassle-free return policy on unused and unopened products. If you receive a damaged or defective product, we will replace it at no extra cost.

Contact our support team via WhatsApp, email, or phone with your order number and photos of the issue. We will arrange a pickup and process the return within 24 hours.

Refunds are processed within 3-5 business days after we receive the returned product. The amount will be credited to your original payment method.

Yes! Our pricing is tiered — the more you order, the less you pay per unit. For very large orders (10,000+ pieces), contact our sales team for custom wholesale pricing.

Absolutely! We offer sample packs at regular pricing. Once you are satisfied with the quality, you can place a bulk order with confidence.

Yes, we offer 15-30 day credit terms for verified businesses with a consistent order history. Contact our sales team to set up a credit account.